Terms and Conditions

Effective Date: 02-03-2025

Welcome to Cayetana Luxury Homestays! These Terms and Conditions govern your use of our platform and services. By accessing or using Cayetana Luxury Homestays, you agree to comply with these terms. If you do not agree, please refrain from using our services.

1. Introduction

Cayetana Luxury Homestays is a platform that connects hosts offering accommodations with guests seeking to book stays. We do not own or manage properties; we only facilitate the connection between hosts and guests.

2. User Eligibility

To use Cayetana Luxury Homestays, you must:

• Be at least 18 years old or the legal age of majority in your jurisdiction.

• Provide accurate and truthful information during registration.

• Comply with all applicable laws and regulations.

3. Host Responsibilities

If you list a property on Cayetana Luxury Homestays, you agree to:

• Provide accurate descriptions, availability, and pricing.

• Ensure your listing complies with local rental laws and regulations.

• Maintain cleanliness and safety standards.

• Handle guest interactions professionally and respectfully.

4. Guest Responsibilities

When booking accommodations, you agree to:

• Provide truthful booking information.

• Respect the host’s property and follow all house rules.

• Leave the property in the same condition as when you arrived.

• Take responsibility for any damages caused during your stay.

5. Payments and Fees

• Guests must pay the full booking amount before the reservation is confirmed.

• Hosts may be subject to service fees deducted from payouts.

• Cancellation and refund policies vary based on the host’s listing and must be reviewed before booking.

6. Cancellations and Refunds

• Cancellation policies depend on the individual host’s terms.

• Guests may be eligible for a refund depending on the host’s selected policy.

• Cayetana Luxury Homestays reserves the right to mediate disputes related to cancellations and refunds.

7. Prohibited Activities

Users may not:

• Post false or misleading information.

• Engage in fraudulent transactions.

• Discriminate based on race, gender, religion, nationality, or other protected categories.

• Use the platform for illegal or unauthorized activities.

8. Limitation of Liability

Cayetana Luxury Homestays acts solely as a marketplace and is not responsible for:

• The quality, safety, or legality of listed accommodations.

• Any disputes between hosts and guests.

• Injuries, damages, or losses incurred during a stay.

9. Termination

Cayetana Luxury Homestays reserves the right to suspend or terminate accounts that violate these terms or engage in suspicious or harmful activities.

10. Privacy Policy

Your use of Cayetana Luxury Homestays is also governed by our Privacy Policy, which outlines how we collect, use, store, and protect your personal information.

11. Changes to Terms

Cayetana Luxury Homestays may update these Terms and Conditions at any time. Continued use of the platform after updates constitutes acceptance of the revised terms.

12. Contact Information

For any questions or concerns, please contact us:

📧 support@cayetanaluxuryhomestays.com
📍 Jaipur, Rajasthan, India