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Privacy And Policy

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Privacy Policy

Effective Date: 02-03-2025

Welcome to Cayetana Luxury Homestays! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform. By using Cayetana Luxury Homestays, you agree to the terms of this policy.

1. Information We Collect

We collect different types of information, including:

a. Information You Provide Directly

  • Account Information: Name, email, phone number, and profile details.

  • Listing Details (for hosts): Property descriptions, pricing, amenities, and location details.

  • Booking Information: Payment details, stay preferences, communication between hosts and guests, and other booking-related data.

b. Information Collected Automatically

  • Device & Usage Data: IP address, browser type, device type, operating system, and pages visited.

  • Cookies & Tracking Technologies: Used to enhance user experience, remember preferences, and analyze website performance.

c. Third-Party Information

  • Payment Providers: May share transaction confirmations and related details.

  • Social Media Logins: May provide name, email, and profile photo when used for authentication.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, manage, and improve our services.

  • To securely process bookings and payments.

  • To personalize your experience on the platform.

  • To communicate updates, confirmations, and support messages.

  • To prevent fraud, ensure user safety, and maintain platform integrity.

  • To comply with legal requirements.

3. How We Share Your Information

We do not sell your personal data. However, we may share it with:

  • Hosts & Guests: Only when necessary to complete a booking.

  • Payment Providers: To securely process payments.

  • Legal Authorities: If required by law, regulation, or to enforce our policies.

  • Third-Party Service Providers: For analytics, customer support, hosting, and security services.

4. Data Security

We use technical and organizational measures to protect your information. However, no online platform can guarantee absolute security.
Users should also protect their own accounts by keeping login credentials confidential.

5. Your Rights & Choices

You have the right to:

  • Access & Edit Your Data: Update your account information anytime.

  • Delete Your Account: Request data deletion by contacting us.

  • Opt-Out of Marketing Emails: Unsubscribe at any time.

  • Manage Cookies: Adjust browser settings to block or delete cookies.

6. Cookies & Tracking Technologies

We use cookies to:

  • Enhance website functionality and performance.

  • Track usage patterns for analytics.

  • Personalize content and improve user experience.

Users can control or disable cookies in their browser settings.

7. Third-Party Links

Cayetana Luxury Homestays may contain links to third-party websites.
We are not responsible for their privacy practices and recommend reviewing their policies before sharing personal data.

8. Children’s Privacy

Our platform is not intended for users under 18 years of age, and we do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically.
Continued use of the platform after updates constitutes acceptance of the revised terms.

10. Contact Us

For any privacy-related questions or concerns, please contact us:

📧 support@cayetanaluxuryhomestays.com
📍 Jaipur, Rajasthan, India